I wanted to start off by saying Thank You for the quality workmanship and thoroughness Total Systems and your techs are providing. It’s not going unnoticed. – FAA ATCT, Boise


We want to thank you for providing excellent service…we appreciate your hard work. We wish more contractors had the urgency TSS techs do. – Metro Tech


Thank you very much for your prompt response! You guys have been great to work with and I appreciate the honesty of the techs when they come out! TSS has replaced the HVAC Company we were working with. – Katie Gries, MHA, CPC, West Idaho Orthopedics and Sports Medicine


Richland Federal Building received a 96+% Customer Satisfaction Rating for Operations & Maintenance.  Customer satisfaction ratings that high are ‘unheard of’ within both GSA and its stable of contractors.  I would like to extend TSS thanks and the highest commendations for the great work you and you’re techs have done here. – Richland Federal Building, Washington


Quality is up. Way up like a hot air balloon with a stuck open helium valve. – Unknown


The TSS Team has been instrumental in ensuring tenant satisfaction…as well as ensuring the systems are working according to design…Thank You, again, and all I can think to say is ‘AWESOME!!! – Unknown


TSS continues to be held in high regard by GSA for its exceptional problem solving skills.  Recently TSS submitted an idea for reducing greenhouse gas emissions.  GSA is ecstatic with the idea and it may have been the last critical step needed in the LEED certification process…Great job and thank you for your continuous commitment to excellence! – Nakamura Federal Building


TSS showed me the fitness center floor, and I just wanted to pass on that it looks fantastic!  This project was on time and under budget as well as delivered a quality of life product for our tenant base.  I just wanted to let you know and say thank you TSS Team for a job very well done! – Hatfield


TSS’ assistance with the cutover of the BAS made the transition successful.  Your great work did not go unnoticed by GSA.  Thank you for your hard work and keep it up! – Auburn Complex


…your efforts to overcome problems and issues can be compared to General Sherman’s ‘March to the Sea’. Together with Amy you make a formidable team for providing exceptional service to the building as evident by the phenomenal reduction in energy usage and tenant satisfaction. I appreciate your dedication and interest in finding ways to cut energy usage and improve operational performance. – Unknown


…Thursday a fire on the roof of Vancouver Federal Building damaged the roof and four HVAC units for the building. TSS responded and provided critical systems information to the Fire Department and helped secure the building after the Fire Department released the building. I have a significant amount of trust and respect for the TSS Team and would not have been able to trust anyone else… George Northcroft, GSA Region 10 Administrator, and Camron Doss, GSA SSC Director, Thank You for returning the Vancouver FB to full operation by Monday morning…we could not have achieved our goal of re-opening the building without TSS’s help! -Portland, OR


I would like to take this opportunity to express my sincere appreciation for the exceptional efforts of Total System Services…Through TSS’ hard work and dedication GSA Region 10 has been able to realize significant savings in the areas of energy and water consumption at the William K. Nakamura Courthouse in Seattle, Washington. TSS’ day to day management of the building mechanical systems has resulted in an overall reduction in energy consumption of 38.19% and water consumption of 30.85% of the last year…these reductions are also responsible for the increasing the building’s Energy Star score from 68 to 72…EPA recently awarded us it’s Champion of Environmental Leadership and Green Government Award in the Energy and Water category…TSS’ efforts to reduce energy and water consumption played a significant role in positioning this building for this award.

Words alone cannot express GSA’s gratitude for TSS’ exceptional work and dedication. – Charles J. Eddington


The quality of the on-site staff and the repairs to the building performed are outstanding. The work is completed on or ahead of schedule and performed correctly the first time. There have not been any call backs because of poor quality work. Their level of ethical behavior and workmanship is exceptional and they continue to provide the Government with service that can’t be matched. – Baker City